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FAQ

1. Select the game and click to enter the purchase page, select your game server and the type of game goods(game currency, Items, Accounts, Powerlevel, CDKeys) you want to buy.
 
2. Click the Buy button, then click check out to enter the shopping cart page.
 
3. Fill in your information correctly (Character name and email, etc.), choose your payment method (we support multiple payment methods, each payment method has a short description), click check out button, enter to the order details page. 
 
4. Please remember the order number displayed on the order details page, click the Continue button, and complete the payment on the next page.
 
5. After the payment is completed, we will send you one email to your payment email address to confirm it. Please contact us via live chat to get delivery progress and support information.

There are usually several ways to delivery game goods: Face to Face Delivery, In-game Mailbox delivery, Game Auction House delivery. Delivery time will vary for different games. Generally speaking, we will complete the delivery of your order within 2 minutes to 6 hours. If you encounter special circumstances such as game updates or lack of supply on the market, the delivery time will be extended. If you do not want to wait, you can apply for a refund at any time.

We support multiple payment methods, such as Paypal, Credit Card, Bitcoin, Alipay, Moneygram, Webmoney, Western Union, YandexMoney, Neosurf, Sofort, Boleto, Santander, Onecard, Polipayment, Qiwi and more. Some payment methods will have a fee. You have the right to refund without reason before we have completed delivery. Your money will be returned to your account within 24 hours (except for special payment methods, such as Bitcoin).

We do this to verify that all the information on your order is valid, to ensure the authorization of your credit card / paypal account and to confirm your identity and ensure your safety. Please note that we only use this process for those who purchase for the first time and have a large order amount.

Do Not Trust Anyone Who Wants Trade You After You Get the gold or items. We are not scammers, but you should avoid them. Please remember do not send it back to anyone for any reason; we will not be able to give you any compensation for this type of loss.

Yes, of course! We are a legal company and we are 100% safe. If your accounts get banned while we are working on them we will give you the same account as before. We have many skillful gamers who are the best at what they do. We guarantee top quality products, fast delivery and the best customer service support, meaning that we have many returning customers.

You never need to worry about the security to pay on OkayGoods, and your personal information will be very safely protected. OkayGoods has been verified by VeriSign and McAfee. OkayGoods has taken security measures to protect our customers' payment information and any other personal information. We assure all the information you submit will never be disclosed to any third parties.

Client confidentiality is our top priority. The information you fill out on our website will only be used for trading and contacting you, will not be used for other purposes, and will not be obtained by any third party.

You can always enjoy a lower price by using a coupon. Please pay attention to the OkayGoods promotional information and news. You may also find OkayGoods official coupons and discount codes shared on some coupon sites and you can contact our 24/7 Live chat Help to get these.

We are looking for social media influencers to do social media influencer marketing for our website. Social media includes but is not limited to Facebook, Instagram, Youtube, Twitch, Twitter, etc. If you are good at this or have related resources, Our reward will make you satisfied.

The adjustment of our prices is to keep them competitive and compatible with the rest of the market so that we can guarantee you the best price at all times.

We hope to provide high-quality products and services to more gamers. We need constant learning and progress. Your thoughts and opinions are very important to us. Please feel free to contact us.

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